Frequently Asked Questions
Everything you need to know about the RingConn Smart Ring experience.
How do I determine my correct ring size?
We offer a complimentary Sizing Kit with every order. We recommend wearing the sample ring for 24 hours to ensure a comfortable fit as your finger size changes throughout the day.
What is the battery life of the RingConn Smart Ring?
The RingConn Smart Ring provides up to 7 days of continuous health monitoring on a single charge, and the included portable charging case can recharge the ring multiple times for up to 150 days of total use.
Is the RingConn Smart Ring waterproof?
Yes, it is IP68 rated and water-resistant up to 50 meters (5ATM), making it safe for swimming, showering, and daily hand washing.
Do I need to pay a monthly subscription fee?
No, RingConn provides full access to all health data, insights, and app features without any recurring subscription fees or hidden costs.
How long does shipping take and what is the return policy?
Orders typically ship within 2-3 business days. We offer a 30-day return policy from the date of delivery for a full refund if you are not satisfied with your purchase.
Which health metrics does the ring track?
RingConn monitors heart rate, blood oxygen (SpO2), sleep stages, stress levels, skin temperature, and daily activity metrics like steps and calorie burn.