Returns & Exchanges

At RingConn, we want you to be completely satisfied with your smart ring experience. If you are not happy with your purchase, we offer a 30-day return policy for products in original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack your RingConn device, charging case, and cable in the original packaging to ensure it is protected during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated inspection center.

• 4.
  Receive Your Refund

  Once our team inspects the returned device and confirms its condition, we will process your refund to the original payment method within 7-10 business days.